Support

Dear Customers,

Warranty and post-warranty service for Welstrum compact energy systems
Offering compact energy systems of its own production, capable of generating and storing electrical energy from solar radiation, WELSTRUM does not stop cooperating with its customers after the sale of portable power plants to them, providing warranty and post-warranty service for equipment.
Permanent and qualified support
The compact power plant manufacturer provides a one-year warranty on the USB connectors and provides a two-year warranty on other power system components it manufactures. At the same time, for a small additional fee, further prompt and qualified service is provided to eliminate any problems associated with the operation of the equipment.
Warranty service from Welstrum is:
– Constant communication with clients. Urgent questions and comments are accepted electronically around the clock, seven days a week;
– the work of experienced and highly qualified specialists;
– prompt solution of any problems, due to the constant availability of the necessary components in stock to replace problematic elements.
Maximum loyalty and openness to its customers
Welstrum is always open to comments and suggestions from its customers in order to improve the equipment produced and support those who use it, striving to ensure the long and efficient operation of the provided energy systems.
Welstrum is confidently moving into the future with “green energy” and invites everyone who aspires to a comfortable world without a “carbon footprint” into it.

Customization

Packages

SILVER

Test 2 times a year

$100
  • Checking equipment testing analysis and recommendations for work
  • Preventive maintenance and equipment cleaning.
  • Discount on the purchase of accessories- 10%
  • Repair work discount - 10 %
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GOLD

Test 3 times a year

$300
  • Checking equipment testing analysis and recommendations for work
  • Preventive maintenance and equipment cleaning.
  • Discount on the purchase of accessories.-20%.
  • Repair work discount -20%
  • Replacement of connectors - FREE OF CHARGE
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Platinum

Test once a month

$600
  • Checking equipment testing analysis and recommendations for work
  • Preventive maintenance and equipment cleaning.
  • Discount on the purchase of accessories - 30%
  • Repair work discount- 30 %
  • Replacement of connectors - FREE OF CHARGE
  • Replacement of one battery cell - FREE OF CHARGE
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